Alerts and Alert Types
Gateway Pro shows alerts and statuses on the device screen.
These alerts are specific to Gateway Pro. They may differ from Aranet Cloud and the WebGUI of Aranet Pro base stations.
Status colors
Connected: Green (GW is connected to Cloud)
Error: Red (GW is paired to Cloud, but the connection is not successful)
Off: Grey (GW is not paired to Cloud)
Connected: Green (Connection is successful)
DHCP Error: Red (Failed to retrieve DHCP address)
Static Error: Red (Failed to connect using entered network settings)
DNS Error: Orange (Failed to lookup aranet.cloud)
No Internet: Orange (Failed to ping aranet.cloud)
SSID Not Found: Red (SSID was not found)
Wrong Pass: Red (Invalid password)
Auth Error: Red (Invalid security type)
Signal Lost: Red (Signal was lost)
Network Error: Red (Connection failed)
No connection: Grey (No connection)
Dashboard status icons
The Dashboard shows icons for key subsystems. Icon color indicates the current status.
Integrations
The integrations icon shows whether data forwarding is active and healthy.
MQTT:
Green icon + status text Active:
All statuses with _INFO_ except _INFO_DISABLED_BY_USER.
MQTT_INFO_NO_ERR
MQTT_INFO_SELF_INIT_DISCONN
Yellow icon + status text Warning:
All statuses with _WARNING_.
MQTT_WARNING_CONNECTING
MQTT_WARNING_RELOADING_CONFIG
Red icon + status text Error:
All statuses with _ERROR_ except _ERROR_DISABLED_BY_LICENCE.
MQTT_ERROR_UNEXP_DISCONN
MQTT_ERROR_CONN_REFUSED
MQTT_ERROR_HOST_UNREACHABLE
MQTT_ERROR_AUTH_FAILED
MQTT_ERROR_SETTINGS_CONFIG_FAILED
MQTT_ERROR_INST_ALLOC_FAILED
MQTT_ERROR_UNKNOWN_ERROR
Red icon + status text Expired:
MQTT_ERROR_DISABLED_BY_LICENCE
Grey icon
Is being shown when integration was Disabled by the user, and the license is either Available or Active.
MODBUS:
Green icon + status text Active:
All statuses with _INFO_ except _INFO_DISABLED_BY_USER.
MODBUS_INFO_NO_ERR
Yellow icon + status text Warning:
All statuses with _WARNING_.
MODBUS_WARNING_MAP_ADDR_COLLISION
MODBUS_WARNING_MAP_OFFSET_INVALID
Red icon + status text Error:
All statuses with _ERROR_ except _ERROR_DISABLED_BY_LICENCE.
MODBUS_ERROR_CONTEXT_NULL
MODBUS_ERROR_CONTEXT_FAILED
MODBUS_ERROR_MAP_ALLOC_FAILED
MODBUS_ERROR_MAP_JSON_FAILED
MODBUS_ERROR_MAP_OFFSET_MISSING
MODBUS_ERROR_SETTINGS_CONFIG_FAILED
MODBUS_ERROR_SETTINGS_JSON_EMPTY
MODBUS_ERROR_SETTINGS_WRONG_PORT
MODBUS_ERROR_SETTINGS_WRONG_UNIT_ID
MODBUS_ERROR_LISTEN_FAILED
MODBUS_ERROR_UNKNOWN_ERROR
Red icon + status text Expired:
MODBUS_ERROR_DISABLED_BY_LICENCE
Grey icon
Is being shown when integration was Disabled by the user, and the license is either Available or Active.
Firmware
The yellow icon indicates a firmware update is available. Other colors may appear during the update process.
Sensors
The sensors icon shows the overall status of connected sensors.
There can be either a green or a grey-colored icon.
Green states that there is at least 1 successfully paired sensor.
Gray states that there are no sensors paired.
Sensor-related alerts
These alerts are tied to sensor health and connectivity.
Technical error
Indicates a potential sensor software or hardware issue.
Signal lost (RSSI)
Indicates the sensor is not reachable. The Gateway Pro has lost the radio link.
Battery alarm
Indicates a low or empty sensor battery.
Where to find alert details
Open the corresponding section from the Dashboard. See Sensor Sections.
Errors
The Errors list can include:
sensor technical errors
empty battery
data loss
Signal lost
If the Gateway Pro misses 5 consecutive measurements from a sensor, the sensor is marked as 'Signal lost' with a red icon.
Warnings
The Warnings list shows non-critical issues. For example, a low sensor battery.
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