Notifications
The “Notifications” menu offers management of alarms and summaries. Base station offers receiving alarms and summaries via e-mail notifications or text messages (SMS).
Notification settings are applicable to each individual user account. Each user account can have different notification settings like summary, alarms, e-mail, and phone number for SMS delivery.
For more information about how to set up notifications, please refer to these topics: SMS and E-mail Notifications Multiple Recipient Configuration Gmail, Yahoo, Microsoft Setup for Notifications
Sensors screen
Sensors screen shows groups of sensors and allows you to choose individual settings for each group.
You can choose from two options. If you want to receive alarms when thresholds are crossed, then choose the alarm icon. If you would like to receive summaries, then the table icon suits you. Or you can click on both to receive both types of notifications.
If sensors are not added to any group, they will be automatically grouped together under "Ungrouped".
If you click on the group, it will expand to show individual sensors in case you wish to individually manage which sensors you will be notified about.
As soon as you are finished, click on the Save button.
An e-mail and/or SMS will be sent immediately or after the delay time set under “Notification delay” for the respective sensor. For setting a Notification delay, navigate to the Main menu (Measurements) and click on the required sensor.
Settings screen
The Settings screen is where you can choose if you want to receive notifications via email, text messages, or both, and what type of notification to receive.
To set up an email notification, please start by configuring the E-MAIL from which the notifications will be sent. Then, proceed back to SETTINGS to specify the email address where notifications will be sent to.
Input your email address and phone number to receive the notifications.
Save changes once you have filled all necessary setup fields.
It is suggested to perform a test of notifications by using the TEST SENDING button located at the bottom of the Settings screen. If the correct email and/or phone number is entered, the notification message should be delivered. Allow some time to let the notifications be delivered. Check any spam folder in case of missing test email notifications.
Send system warnings – enables the notifications related to the base station system events (like reboot, shutdown, upgrade, main power failure, etc.)
Send sensor alarm – enables notifications related to sensor alarms (like threshold crossed, battery low or battery empty)
Send “sensor returned to normal” alerts – enables notifications related to the sensor when its state has returned to normal (for instance, measurement returned below threshold).
Alarms – set communication alarm creation rule: how many sensors’ measurements in a row are lost before the communication alarm is generated.
To send an email and/or SMS notification to several recipients, please create additional user accounts and configure their respective e-mail address and phone number.
SMS screen
The SMS screen is where you can set up SMS alarm functionality. SMS functionality can be enabled if a SIM card with a valid Mobile Internet contract is inserted in the Aranet PRO Plus LTE modem.
SMS functionality is enabled if you have a USB GSM modem with an active SIM card connected to Aranet PRO. Please find actual information about the supported (tested) GSM modems here: Using a Cellular Modem.
Please note that other modems, not listed here, might be used as well. To determine if your modem functions properly, the user can perform a simple test using the “TEST SENDING” button described in the previous chapter.
In some cases, a modem requires a PIN to be entered even if PIN security is disabled on the SIM card. When inserting the modem for the first time, allow up to 3 minutes for the modem to stabilize. Status “OK” indicates that the modem is ready. During initializing the status might change several times.
Modem status messages
GSM modem not connected – GSM modem is not connected or is not recognized. Re-insert the modem and allow it to stabilize.
Modem did not accept this PIN – indicates that the entered PIN code is incorrect. Enter the correct PIN code.
Fault description – indicated additional information about the fault the modem is experiencing.
Ok – modem is ready
Your SIM card is locked. Unlock it by entering the PUK code and a new PIN - To unlock the SIM card, the user must enter the PUK code, the new PIN code (indeed, the old one can be used too), and press the "SEND PUK CODE" button.
Using the RETRY button can help the modem to initialize again in case of a fault.
The SIM card cannot be activated through the base station's software, the card can only be unlocked with the PIN code, so it must be pre-activated.
E-mail screen
The e-mail screen is where you set up the e-mail from which the notifications will be sent.
There is support for Gmail, Outlook, and Yahoo accounts, however, a Custom SMTP provider can also be set up.
For e-mail notifications to work, the Aranet Pro should have connectivity to a mail server (internet or other data network). Please refer to the topic Network for details.
Successful connectivity is indicated by the globe symbol that is not crossed out. Indication examples:
- indicates proper connectivity to the Internet via Ethernet cable.
- indicates no connectivity to Wi-Fi and no connectivity to the internet via Wi-Fi.
Some email service providers like Gmail require enabling “2-step verification”.
Using the customer’s SMTP as the email service provider, consult with the provider for the appropriate SMTP settings.
It is advised to check whether notification e-mails do not end up in the spam folder.
Messages about connectivity
E-mail server reached successfully! – Connectivity with the SMTP server is ok.
Connect error – no connectivity with the SMTP server. Check the internet connection or consult the email service provider for further assistance.
AUTH error – incorrect username or password. For some e-mail service providers, you might need to enable “allow apps that use less secure sign in”.
Once all the required information is filled out, saved, and the connection is tested successfully, you can start receiving email alarms and summaries.
Summary report
A summary report, if enabled and configured, will be sent once per day at a time (HH:00) specified by setting “summary send time”.
The report will be sent in an email containing the following information:
Minimum, average, and maximum Temperature, Humidity, CO2, Pressure, Voltage, Current measurments. Packet loss in percentage (with missing packet count and the maximum number of packets lost in a row).
Temperature, Humidity, CO2, Pressure, Voltage, and Current alarms when a threshold was crossed (above or below) and its duration.
Name of the sensor and name of the group it belongs to.
Battery warnings.
Channel warnings (in case a sensor is using a different radio channel than the Aranet Pro base station).
Warnings about the number of faulty data packets received.
Sensor restart warnings, including the number of restarts.
Sensor error warnings.
System information such as: how many days, hours, and minutes the system has been running, number of device reboots, number and duration of main power loss, number of factory and network resets, current Firmware version, and memory usage in %.
Summary information in the e-mail:
Summary file as an attachment to the notification e-mail:
System information
Running for 24 h 00 min
Device rebooted 0 times
Power lost 0 times (0 h 0 min)
Number of factory resets: 0
Number of network resets: 0
Firmware version: v1.4
Memory usage: 1% (40.7M/6.2G)
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