Updating the Firmware
You can visit https://aranet.com/en/pro/downloads, and you will be able to find and download the latest firmware version. This file should be unzipped and then uploaded in the format AranetProUpgrade-vX.X.X.tar.gz to the Aranet Pro base station. Don't rename the firmware file!
Firmware can be upgraded to the same or a higher version only. A downgrade is possible to the subversion only. i.e., downgrade from v.3.x.x is not possible to v.2.x.x. A 3.y.y; downgrade is possible from v.3.x.x to v.3.x.y.
The firmware upgrade file name should not be changed, as it might not be recognized
Manual firmware upgrade instructions
Download the firmware zip-packed archive file to your computer.
Unpack the zip archive to the folder you are able to access. Don't change the file name!
Turn on the Aranet base station and wait for the system to load.
Log in to the Aranet base station's web interface as a user having Administrator rights.
Navigate to the SYSTEM menu and select the FIRMWARE tab.
Click on the CHOOSE FIRMWARE FILE button.
In the opened window, find the folder where you unpacked the firmware file, select this file, and click the "Open" button.
Enter the Administrator password when asked and press OK.
The file uploading process will start.
When the uploading and installing process is finished, a notification message is displayed, and the device reboots.
Wait about 2 minutes and reload the browser window.
Navigate to the SYSTEM menu, FIRMWARE tab, and check the firmware version.
Semi-automatic upgrading from WebGUI
Your base station has to be connected to the internet.
Login into Aranet base station WebGUI as a user with Administrator rights.
Navigate to the SYSTEM menu FIRMWARE tab. If a newer firmware version is available for downloading, press the INSTALL button and follow the on-screen instructions.
If you fail to retrieve the message, then press REFRESH.
Semi-automatic upgrading from Aranet Cloud
Your base station has to be connected to the internet and registered to Aranet Cloud.
Login into Aranet Cloud as a user with Administrator rights.
Navigate to the BASE STATIONS menu. The base station needing the firmware upgrade will be indicated.
Click the MANAGE button and then on the New Firmware available button.
Confirm the procedure to proceed with the firmware update and press the Upgrade button.
Troubleshooting
The software update usually takes about two minutes to complete. During that period, the device will reboot to complete the update. After the firmware upgrade, if the Aranet Pro/Pro Plus web interface does not function properly, we recommend clearing the browser’s cache.
Example of clearing the cache for the Chrome web browser:
Open Chrome
At the top right, click More
Click on Delete browsing data.
At the top, choose a timer range. To delete everything, select All time.
Next, check the boxes for "Cookies and other site data" and "Cached images and files".
Click Delete from this Device.
If the firmware upgrade fails, check the firmware file name and extension: - File name must be "AranetProUpgrade-vX.X.X", where X.X.X is the version number; - File extension must be ".tar.gz". Some archiving software tends to unpack all available archive levels of the file. Switch off this archiver's feature to leave the archived .gz file untouched. For example, macOS users should deselect the "Keep expanding if possible" feature of the built-in archiver.
If upgrading still fails, contact support@aranet.com.
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