Bluetooth and Pairing Issues

Why is Bluetooth pairing taking so long? Why didn’t I get a PIN request on my phone?

Bluetooth pairing usually takes about 10 to 15 seconds. If it takes more than 60 seconds or an error message appears on the screen of the device, the pairing process likely has crashed.

Access to the device’s location information is a general requirement from Android operating system developers for Bluetooth Low Energy applications to work correctly. Read more» Try to restart your phone, reopen the app and repeat the pairing process. See the video How to Pair Aranet4 with a Smartphone App. The video shows an Aranet4, but the pairing process is the same for all of the devices.

What would be the first things to try if the Aranet device is not pairing to the Aranet Home application on a mobile device?

Please first try:

1. Take out the batteries of the Aranet device for atleast 15 minutes
2. Put batteries in the correct polarisation again inside the Aranet device.
3. Uninstall the Aranet Home app completely and delete/forget the paired Aranet device from Bluetooth connected devices on the mobile device.
4. Restart the mobile device.
5. Install the application again and pair the Aranet device to the mobile device, not via the Bluetooth devices menu, but only via the Aranet Home application.